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Join the Patient Engagement Forum.Share your experiences by joining our Patient Engagement Forum.

Patient rating for The Jack Copland Centre, Scottish National Blood Transfusion Service (SNBTS)

Ready to share your thoughts on this clinic? Brilliant. Five minutes of your time will help others decide if this is the clinic for them (and will help us with our inspections too).

We want the feedback to show how the clinic is doing now, so please only complete this if you have used the clinic as a patient, partner or donor in the last 12 months.

If you are thinking of making a formal complaint about a clinic you should take a look at our complaints page instead of completing this survey.

1
How likely are you to recommend this clinic to friends and family if they needed similar care or treatment?

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We won’t publish any of your comments on our website, but our inspectors use them to see what clinics are doing well and to help them improve things that are not so good. We may use comments as part of our inspection process, but we won’t share any confidential information.

2
To what extent did you feel you were treated with privacy and dignity?

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3
To what extent did you feel you understood everything that was happening throughout your treatment?

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4
Was the level of empathy and understanding shown towards you by the clinic team?

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5
Did you pay what you expected?

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Our terms of use explain what we do with your feedback now and how it is used to generate a patient rating on the website.

When you submit your feedback you:

  • Confirm that it is true
  • Confirm that you used the clinic within the last 12 months

By submitting I confirm that I accept the terms and conditions of use.